Skip to content

frequently asked questions

Discover answers to our most frequently asked questions in regards to the application process, banking & payments, contracts and privacy.

Application Process Questions

Simply complete the Online Application.

We can generally give you pre-approval within 24 hours of receiving your application.

CFI Finance can provide either asset finance or business loans for any stage of your business cycle. This may be equipment or fitout for a new or existing business, funding the purchase of an existing business or funds for the growth and cashflow of your business.

If you are unsure, just give us a call and tell us what your requirements are.

Equipment Related Questions

The ongoing servicing, maintenance and repair of equipment is your responsibility. Don’t forget that all new equipment comes with a minimum 12 month manufacturers warranty.

In the first instance, you will need to call the supplier of your equipment. Check that your equipment is not still under warranty. If your equipment supplier is unable to help, please give CFI Finance a call and we can assist in referring you to a repairer.

Contract Related Questions

If your contract is an operating lease or a rental agreement, CFI Finance will email you about one month before the end of your contract term to provide you with the options available to you.

If your contract is a chattel mortgage or business loan, then your agreement will simply terminate at the end of the contract term.

If you would like to discuss your options sooner, please call our friendly Customer Service team on 1300 659 676.

Just send an email to customerservice@cfifinance.com.au or call our friendly Customer Service team on 1300 659 676 who will be able to provide you with a copy of your executed contract documents.

Yes you can make additional payments and you can also pay out a contract early.

Privacy Related Questions

From 12 March 2014, the Australian Privacy Principles came into effect in Australia. You can download our Privacy Policy here – CFI Finance Privacy Policy

Grow your business

Couldn't find the answer you were looking for? Please call our Customer Service Team on 1300 659 676.